Shipping Policy — VYBEGLOCALSTORE

Last updated: August 2026

Thank you for shopping with VYBEGLOCALSTORE, your destination for Korean-inspired jewellery and accessories. We carefully pack every order so your pieces reach you safely and beautifully.

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.

During launches, sales, holidays, or periods of high order volume, processing may take slightly longer. Business days do not include Sundays or public holidays.

Once your order has been shipped, you will receive a shipping confirmation with tracking details, where available.

Shipping Within India

Estimated delivery time after dispatch is approximately 3–7 business days, depending on your location and courier serviceability.

Delivery to remote or non-metro locations may require additional time.

Please note that delivery timelines are estimates and may occasionally be affected by courier delays, weather conditions, public holidays, or other circumstances outside our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may occasionally offer free shipping promotions or free shipping above a specified order value. Any such offer will be clearly mentioned on our website or social media pages.

Tracking Your Order

Once your order is dispatched, tracking information will be shared with you through the contact details provided at checkout.

Please allow up to 24–48 hours for tracking information to update after dispatch.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address, including:

• Full name

• House/flat number

• Street/locality

• City

• State

• PIN code

• Active phone number

If you notice an error in your shipping information, please contact us as soon as possible before your order is dispatched.

Once an order has been shipped, we may not be able to change the delivery address.

If an order is returned to us because of an incorrect/incomplete address, unsuccessful delivery attempts, or refusal to accept the parcel, additional shipping charges may apply for re-delivery.

Delayed Shipments

While we do our best to ensure timely delivery, delays caused by courier partners, weather, festivals, strikes, operational issues, natural events, or other circumstances beyond our control may occasionally occur.

If your order appears unusually delayed, please contact us with your order number, and we will assist you in checking its status.

Lost Packages

If tracking shows no movement for an extended period or you believe your package has been lost in transit, please contact us.

We will coordinate with the courier partner and assist with an investigation. Any replacement or refund will be handled according to the outcome of the courier investigation and our applicable store policies.

Damaged Package

If your parcel arrives visibly damaged, we recommend taking photos or a video of the package before opening it.

For jewellery that arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with:

• Your order number

• Clear photos/videos of the product

• Photos/videos of the outer packaging

• An unboxing video, where available

Claims submitted without sufficient evidence may be difficult to verify.

Unboxing Video

For damaged, missing, or incorrect-item claims, we strongly recommend recording a continuous, unedited unboxing video showing the sealed package before it is opened.

This helps us resolve delivery-related issues quickly and fairly.

Orders Containing Imported or Pre-Order Items

Some VYBEGLOCALSTORE jewellery may be sourced internationally or offered on a pre-order basis.

Where applicable, these products may have a longer processing or delivery timeline. The estimated timeline will be mentioned on the relevant product page or communicated at the time of purchase.

If your order contains both ready-to-ship and pre-order items, the complete order may be dispatched together once all items are available unless stated otherwise.

International Shipping

International shipping availability, delivery times, and charges may vary by destination.

Customers placing international orders are responsible for any customs duties, import taxes, VAT, or other fees charged by their destination country unless otherwise stated.

VYBEGLOCALSTORE is not responsible for delays caused by customs clearance.

Cash on Delivery

If Cash on Delivery (COD) is available for your location, it will appear as a payment option during checkout.

COD availability may be restricted for certain locations, products, order values, or customers with repeated unsuccessful deliveries.

Contact Us

For shipping-related queries, please contact VYBEGLOCALSTORE through the customer support contact details listed on our website or official social media channels.

Please include your order number when contacting us so we can assist you faster.

By placing an order with VYBEGLOCALSTORE, you acknowledge and agree to the terms of this Shipping Policy.